Not Working: Quick Fix Solutions

You may face the issue of not working, due to multiple reasons. An incompatible browser or corrupt browser cache can sometimes cause the error. You can encounter issues like this if you try to access the router’s management console through This issue is neither specific to any particular router model nor any specific OS. You can also experience this issue if you’re using the router for the first time. Below are mentioned all the possible step-by-step solutions for fixing the error quickly.

Solution #1: Restart The Router And The System

The issue with the router could be due to temporary communication or a software glitch. This can be resolved easily by restarting both the system and the router.

  • First, turn off the power of your router and then do the same with your system.

  • Remove the router’s power cable.

  • Wait for around 30 seconds and then connect back the power cable with the router.

  • After this, you have to turn on the power of your system.

  • Now you have to turn the power on your router to access the login.

Solution #2: Use Different Mode Of Connection:

If the connection mode is not configured properly be it wireless or wired then you can face the issue where not working. If you are not able to access the settings page of the router then you can try a different connection mode. This can solve the problem smoothly.

  • If you are facing problems with the wireless connection, then you can try to connect your system and the router with an Ethernet cable to get access to the login page.

  • Similarly, if in case, you are using a wired network and facing the same problem then go for a wireless network. If you are using a 5GHz band then try to connect with a 2.4 GHz band, the router issue must be resolved by now.

Solution #3: Open Management Console Using Router’s IP Address:

DNS is used to route you to the desired login which in this case is If your system somehow couldn’t access the DNS server then it makes it difficult to access the login page. In such case, you can use the IP address of the router and open its management console and this will solve the problem.

  • You have to tap on the windows button and type in the Windows search bar, CMD. Then from the search results tap on the Command Prompt.

  • In the Command Prompt, you have to enter the following command and then press the Enter key:

  • (ipconfig / all)

  • Now you have to check the value of the default gateway. Most of the time it is or

  • After this, you have to open any web browser and in the address bar enter the above-given address. Remember not to add HTTPS or HTTP. Check if you can access the management console.

Solution #4: Clear Your Browser’s Cache

Like any other application, your browser uses a cache to speed up its processes and improve the user application for you. Accessing the router management page can be problematic if the browser’s cache is corrupt. Clearing the browser’s cache can be helpful here. In case you don’t want to clear all the cache then you can also opt for using the incognito or private browsing mode to resolve the not working error.

  • Launch Chrome browser on your system. Click on the button with three dots situated at the top right corner of the window.

  • Hover over  “More Tools” option in the menu. Click on Clear Browsing Data.

  • Select all the categories of cache that you wish to get rid of by selecting the time range.

  • Now you have to click on the Clear Data button and wait till the operation is over.

  • Then check, if now you have the access to

Solution #5: Try To Use Some Other Internet Browser

A bug in your browser may be causing the log in issue which is yet to be fixed by the developers. Trying to log in with a different browser may solve the issue with the login.

  • You have to run a download and then install another browser.

  • You then have to launch the newly installed browser. Check if you can access

In case, you don’t want to use another browser then simply go to the Internet Explorer Mode of the Edge browser.

  • Launch the Microsoft Edge browser, and click on the hamburger menu, placed at the top-right corner of the window.

  • Click on Settings.

  • In the left pane of the Window, You have to click on the default browser.

  • You then have to enable the option of allowing the sites to be reloaded in Internet Explorer mode.

  • Then restart the browser.

  • After restarting the browser check if the not working error is resolved or not.

Solution #6: Try It On A Different Device (Preferably With A Different OS)

Don’t be surprised if the login issue is an OS-specific issue. Sometimes using another device running on a different operating system can resolve the login issue.

  • If you are facing trouble accessing the links on the PC/Mac then you can try to access the login page on another device on your Android or an iOS device to check if you can access the login page of the router.

  • Similarly, if there’s a problem accessing the same on Android devices then you can try to do so on devices that make use of other platforms such as a Mac or Windows laptop or PC.

Solution #7 Try Uninstalling Your Antivirus

Your antivirus software indeed does a commendable job of keeping your systems secure. But it is also true that your antivirus time hinders the proper functioning of its network resources. So it is very likely that your antivirus might be blocking your attempts at accessing the router login page.

  • Click on the icon of your antivirus on the system’s tray. In the resulting menu, you need to click on “Pause Protection” option.

  • You then have to click on By User Request. A pop-up will appear informing you that the protection has been turned off.

  • Now check, the not working error would have been resolved.

  • If not, then you have to go to Control Panel.

  • Open Uninstall A Program option.

  • Now find the antivirus program in the list of the installed application and uninstall it.

  • The error should be resolved now.

Solution #8: Reset The Router To Factory Settings

If none of the above solutions has worked out for you so far, this indicates a corrupt firmware issue with your router. Resetting the router to its default setting can solve the problem. Keep in mind that any personalized configurations of yours will be lost in the process.

  • Disconnect your router from all the devices it is connected with.

  • You have to press and hold the Reset button on the router.

  • Release the Reset button and wait until the router restarts properly.

  • Now connect the router to the internet and do the same with your computer via an Ethernet cable.

  • Using a browser check if the not working error has disappeared or not.

Hope this comprehensive guide to resolving the login error to your router helped you resolve the issue all by yourself. In case, you followed this process step-by-step and are still not able to access the login page then contact us, we will surely help you resolve the issue.

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